REFUND POLICY
All Transactions and purchases made on the site is final and HollywoodStrands offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Due to the nature of our products, we DO NOT issue refunds. All sales are final.
If you received the wrong product, missing any products or have concerns please contact our customer service within 48 hours after receiving the merchandise. We will be happy to rectify the issue. Please do not unravel, wet, play with or install hair.
Once an order is placed and processed, we cannot cancel, adjust or apply any discounts to it. Please double check your order before making your purchase.